• Installation & Maintenance

    Installation & Maintenance Guide

     

    Read this guide before starting installation

     

    INSTALLER/OWNER RESPONSIBILITY

     

    Open a few boxes to check the products to ensure material meets the homeowner's expectations. If material is not acceptable, contact your dealer immediately and arrange for replacement.

     

    Inspect ALL materials carefully BEFORE installation. Warranties DO NOT cover materials that are installed with visible defects. A defect/irregular tolerance of up to 5% is allowed according to industry standards.

     

     

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  • UV Oil Finish Maintenance

    UV Oil Finish Maintenance

     

    Only WOCA products are recommended to clean, replenish and maintain your UV oil finished hardwood floor. WOCA Soap is a purpose-made quality soap, which due to its nourishing properties quickly closes wood pores and protects against dirt and the penetration of liquids.

     

     

    WOCA Soap cleaning instructions

     

    • Natural Soap White is shaken carefully before use.
    • Mix a cleaning solution with 1/4 cup Natural Soap per gallon of lukewarm water. It is recommended always to work with 2 buckets: one with soapy water and one with rinse water. Clean the floor with minimum quantity of water - leave soapy water on floor briefly in

     

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  • Natural Oil Finish Maintenance

    Natural Oil Finish Maintenance

     

    Proper care and maintenance is the key to ensuring that your floors remain aesthetically pleasing for years to come. Floors with a natural oil finish contain penetrating hardening oil that is designed to protect the floor without an actual surface film on top of wood. This finish allows wood to give and take moisture in harmony with the surrounding environment. It also provides a surface that is more resistant to dirt and wear when maintained properly.

     

    Installation and maintenance guides may be revised periodically to apply to new products or reflect changes in industry standards.

    Please visit our website at www.lwflooring.com to review our most up to date documents.

     

    AFTER INSTALLATION

     

     

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  • Warranty

    Warranty

     

    The following limited warranties do not fully apply to Oil Finish products or other LW product lines that are covered by their own warranty such as Luxury Vinyl Plank and Riverside Engineered Vinyl.

     

    1. Lifetime structural warranty
    2. 50 year finish wear-through residential warranty, 5 year finish wear-through limited light commercial warranty

     

    This limited warranty is made subject to the following conditions:

     

     

     

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  • Luxury Vinyl Warranty

    Luxury Vinyl Glue Down Warranty

    10 years for residential and 5 years of light commercial

     

    LW warrants its LVT product to be free from manufacturing defects at a specified length of time from the date of purchase as set forth above.

     

    This warranty covers material and reasonable labor cost if professional installation was paid for when the floor was originally installed, provided that such floor is installed to the LW installation guide. This guide may be updated periodically.

     

    LW Flooring reserves the right to repair any floors and/or use its own source to obtain an installer for replacement flooring. You are responsible for clearing any items placed over the affected areas subsequent to the original installation. In the event that LW Flooring repairs a floor, this warranty shall remain effective on this floor.

     

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  • Luxury Vinyl Click Warranty

    Luxury Vinyl Click Lock Warranty

    20 years for residential and 10 years of light commercial

    WARNING: DO NOT GLUE DOWN THIS FLOOR

     

    LW warrants its click lock LVT product to be free from manufacturing defects at a specified length of time from the date of purchase as set forth above.

     

    This warranty covers material and reasonable labor cost if professional installation was paid for when the floor was originally installed, provided that such floor is installed to the LW installation guide. This guide may be updated periodically.

     

    LW Flooring reserves the right to repair any floors and/or to use its own source to obtain an installer for replacement flooring. You are responsible for clearing any items placed over the affected areas subsequent to the original installation. In the event that LW Flooring

     

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  • Engineered Vinyl Guide

    Engineered Vinyl Plank

    5G Click

     

    LW Engineered Vinyl Plank is a waterproof floating floor, but it should not be used to seal an existing floor from moisture. It cannot inhibit the growth of mold or prevent structural problems associated with, or caused by flooding, excessive moisture, alkalis in the subfloor, or conditions arising from hydrostatic pressure. Regardless of location, always remove standing water, urine and other liquids promptly. Moisture issues should be addressed and corrected at the job site prior to installation.

     

    PRE-LAY CHECK

    It is the installer’s responsibility to verify the product is the correct product, color, pattern and quantity. Check each board for visual defects before installation. LW cannot accept responsibility for flooring installed with visible defects. Color variations are to be expected. For best visual effect, shuffle planks from several cartons during installation.

     

     

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  • Engineered Vinyl Warranty

    Engineered Vinyl Plank Warranty

    Lifetime Residential, Limited 15 Year Commercial Warranty

     

    Product

    LW warrants its Engineered Vinyl Plank product to be free from manufacturing defects at a specified length of time from the date of purchase as set forth above.

     

    Installation

    This warranty covers material and reasonable labor costs if professional installation was paid for when the floor was originally installed, provided that such floor is installed to the LW installation guide. This guide may be updated periodically. Please check our website (www.lwflooring.com) for the most current guide.

     

     

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  • Internet Sales Policy

    Internet Sales Policy

     

    In accordance with LW Flooring beliefs of providing fair and honest service to our dealers, Internet Sales are prohibited in the following territories:

     

    Florida - Georgia - South Carolina - North Carolina - Tennessee - Alabama

     

    Mississippi - Louisiana - Arkansas - Oklahoma - Texas - Kansas

     

    The purpose of this policy is to protect the interest of our valued retail customers and LW Flooring sales representatives in each territory. We appreciate your consideration of this policy and value your business.

     

     

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  • Product Availability

    Product Availability

     

     

    In the Product Availability document, we have listed our current products and their warehouse location.

     

    J = Jacksonville, FL     H = Houston, TX     D= Dallas, TX

     

    To verify available stock, please contact our Customer Service department at 352-328-7491 or 888-460-1165.

    Product availability is subject to change without notice.

     

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© 2016 LW Flooring, LLC

5860 NW 39th Avenue | Gainesville FL 32606

Disclaimer: The digital images displayed on this site depict the most accurate representation of our products as possible. However, due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and what is visually represented on your screen. For a valid representation of the true color and other attributes of these products, we recommend viewing a physical sample of the product(s).

  • Only WOCA products are recommended to clean, replenish and maintain your UV oil finished hardwood floor. WOCA Soap is a purpose-made quality soap, which due to its nourishing properties quickly closes wood pores and protects against dirt and the